Seller cheated and claiming for money

Sai97
New Community Member

I was trying to buy a product and that seller guy cheated me and didn’t provide me the product after payment, so i claimed for money in paypal and waited for sellers response and didn’t get any so, i escalated the case and the case was in review but not i got a mail telling I can’t use paypal due to Potential risk, I don’t understand that means i lost my money?? And he won the case and I don’t get my money back

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PayPal_Bindu
Moderator
Moderator

Hello @Sai97

 

Thank you for the post and welcome to our community forum!

 

Sorry for the inconvenience. Please contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

 

Bindu

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