Resolve account limitation, but page not found.

[Branan]

I have an account limitation, but when I click "resolve" it takes me to a page that says "Something’s not right. That page doesn’t exist." I originally had 3 items that needed to be resolved, but I was able to able to submit 2 of them. The only one left giving me issues is the "Confirm your identity" task. When I click on "resolve" it tries to redirect me to a page, but the redirect fails and says the page is not available.

[adubb916]

I am having the EXACT same problem right now & I am getting so frustrated with this B.S. ....

[PayPal_Ayesha]

Hello @Branan and @adubb916.

Welcome to the community forum and thanks for posting!

I am sorry to know about the account limitation. Based on the information that you've shared, it seems like this might be due to some technical glitch on the website. In this case, I would suggest you troubleshoot such as clearing cache and cookies or try using a different browser. If the issue persists, the best way to resolve this issue would be to contact Customer Support through the available contact options on our website so that our advisors can help you accordingly.

I hope this helps,

Ayesha

[bigckane69]

I'm having the same problem very frustrating