Please help customer disputing valid charges

Temp20230114C
New Community Member
I had a client pay me through PayPal on his father's account for goods for goods and his father is now disputing the charges that are valid that are valid what do I do to prove that these charges are valid. I have the text messages showing that they are valid but I'm afraid PayPal will just issue credit and then I will be in the negative and he will get my product for free. This isn't right I am so upset.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230114C 

 

Did you send the items to the paypal registered address of the buyer ie as the fathers account paid then your buyer would be the father.

So did you send the items to the account holder ie fathers paypal registered address? If not you may have lost your seller protection.


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