Please help customer disputing valid charges
Temp20230114C
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-13-2023
09:10 PM
I had a client pay me through PayPal on his father's account for goods for goods and his father is now disputing the charges that are valid that are valid what do I do to prove that these charges are valid. I have the text messages showing that they are valid but I'm afraid PayPal will just issue credit and then I will be in the negative and he will get my product for free. This isn't right I am so upset.
Labels:
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-14-2023
04:21 AM
Did you send the items to the paypal registered address of the buyer ie as the fathers account paid then your buyer would be the father.
So did you send the items to the account holder ie fathers paypal registered address? If not you may have lost your seller protection.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- A charge of over a thousand dollars has to be disputed in Security and Fraud Archives
- Hacked and then account suspended in Security and Fraud Archives
- paypal charge account after dispute was approved in Security and Fraud Archives
- Customer of services disputes payment in Security and Fraud Archives
- How to change credit card currency conversation permanently? in Transactions Archives