Paypal has removed $101.99 from my account, but no Paypal transaction appears!

temp20220322b
Contributor
Contributor

Paypal has removed $101.99 from my account (it's on my bank screen), but no Paypal transaction appears. Paypal is closed, refuses to help.

 

It's quite nice that when this happens, you know you can call a now-closed Paypal phone line and get an advertisement for car insurance, though.

 

Anyway, how in the world do I get the money back? As far as I can tell, this is not a merchant issue; it's a Paypal issue -- there is no record of this transaction and I can only see the money missing by looking at my bank account.

 

 

 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@temp20220322b 

 

If it was a bank debit card purchase, your card could have been compromised and was used with PayPal guest checkout thus transaction does not appear in PayPal account. You can call your bank to report it or call PayPal back early, west coast time, during business hours.


Kudos & Solved are greatly appreciated. 🙂
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