Paid wrong email. It was the same name as my daughter’s wrong address.
Triciabell
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Posted on
Dec-04-2022
11:44 AM
I sentMoney Accidentally to someone with the same name as my daughter but the wrong email. I emailed them for reimbursement but have not heard anything. When I tried to report it it doesn’t give an option for the correct problem I’m having. So I don’t know how to report it
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kernowlass
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Dec-04-2022
12:39 PM
Did you pay using the friends/family option?
If you did then you have 2 options.
1. Reach out to the recipient OR request paypal customer services to reach out to them to request a refund, however Paypal can't force them to do so if you used the f/f option as that is a 'gift' payment.
2. If you funded the payment via a credit card then see if your card issuer will chargeback for you BUT they may decline for the same reason.
If however you paid using goods/services then post back for alternate advice.
Advice is voluntary.
Kudos / Solution appreciated.

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