PAypal charged ME for a dispute that never existed-how to get it back?

ZenBusiness
Contributor
Contributor

I received a COVID RELATED GRANT via Paypal

 

PAYPAL  said there was a charge-back when there never was one. My funds were always available. The grantor said PAYPAL had some  system glitch

and my account was never put on hold or anything --never a charge-back during these stressful hours of trying to resolve. 

 

NOW THAT IT IS RESOLVED--PAYPAL CHARGES ME 15.00 FOR A DISPUTE FEE,  FOR  A DISPUTE CONTESTED BY THE GRANTOR,

THAT NEVER OCCURRED THAT WAS DUE TO PAYPAL ERROR

 

I need every penny of those funds---how can they do this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ZenBusiness 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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