No escalate case button on page so how do I escalate?

[Troy303]

Would like to escalate to PayPal due to the seller not responding to messages but there is not option to escalate the case, button missing, as described in the help topics for how to do this. Somewhat frustrating. Any assistance is greatly appreciated.

[kernowlass]

@Troy303 

Has it been 7 days since you paid?

[Troy303]

Right, so I just need to wait for 7 days to pass then?

[kernowlass]

@Troy303 

Only if you paid today???

Read my above post again.