My email changed

SARVANBH
Contributor
Contributor

I changed my email address and my account and my Transanction details was deleted

SARVANBH_0-1658543337678.jpeg I purchased and paid transaction the seller is not responding

Please help to get my item refunded

R

 

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PayPal_RebeccaN
Moderator
Moderator

Hello @SARVANBH

 

Welcome to the PayPal Community Forum! 

 

I understand you have updated your email address, this should not stop the ability you have of opening up a PayPal case. 

 

For steps on how to open up a case, see: What should I do if I have a problem with my PayPal purchase? 

 

If you cannot locate the transaction and you need some help with this, you can get in touch with our customer service team. 

 

To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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PayPal_RebeccaN
Moderator
Moderator

Hello @SARVANBH

 

Welcome to the PayPal Community Forum! 

 

I understand you have updated your email address, this should not stop the ability you have of opening up a PayPal case. 

 

For steps on how to open up a case, see: What should I do if I have a problem with my PayPal purchase? 

 

If you cannot locate the transaction and you need some help with this, you can get in touch with our customer service team. 

 

To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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