My Paypal was registered in Singapore and now limited and locked my 38k balance

[Piseth365]

My Paypal accounted has been locked for more than one year and my fund has locked together and it was explained to wait after 180days to get an email for withdrawal instructions but till now there is no any instructions to withdraw my fund even I have contacted the call center 2 times but they just keep sending me the old message regarding the limitation and my  fund is just still locked. I wonder if Paypal has no willing to solve my problem 

[sharpiemarker]

@Piseth365 

If you didn’t get email that it is time to withdrawal after the 180 days, then there is some good reason (probably regulatory, court order or something legal related) for them to hold it longer.

”Actions we may take:

Hold the balance in your PayPal account if reasonably needed to protect against the risk of liability to PayPal or a third party, or if you have violated our Acceptable Use Policy. The hold may remain in place longer than 180 days according to Court Orders, Regulatory Requirements or Other Legal Processes;”

Get a lawyer to contact PayPal. You can find legal dept address here.

[Piseth365]

Thank for your reply but there are no such reasons you have mentioned above from CS’s reply or explanation and I got nothing from the explanation

[PayPal_Bindu]

Hello @Piseth365,

Thanks for visiting our community forum!

I do understand your concern about the funds in your PayPal account. Thanks for the help @sharpiemarker! If your account has been limited for over 180 days and you haven’t received an email to withdraw your balance, that would mean the balance cannot be withdrawn at this time. If this changes, you will receive an update via email.

Have a great day!

Bindu