Money in my account not shown. But got information by email

[Pia-Isa]

My funds are not shown in my PayPal account. Even though I received an email with the notification about it.

[nezu69]

Email is probably scam/fraud/phishing.

[PayPal_RebeccaN]

Hey there @Pia-Isa  

Thank you for your post and welcome to the PayPal Community Forum! 

From the information you have provided, it sounds like you may have received a phishing email as highlighted by @nezu69. 

Once a payment is sent to you and your email address is confirmed, you will see the payment reflected in the Activity section of your PayPal account and on your PayPal Balance. 

If you cannot see this payment on your balance, please do not provide the item/service you were selling. 

For some further information on spoof emails, please see the following: How do I report a fake PayPal email or website? 
 

I hope this helps to clarify the situation you are experiencing. Enjoy your day! 

Rebecca 

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