Mistake payment and instead of a Paypal account sent amount to unknown account

[Nazar1971]

I had a mistake to  payment and instead of a Paypal account sent amount to unknown account.

what can I do ?

I already fill resolution form but there are no option to choice mistake payment.

Bellow is my case :

Your note:

Its mistake payment. I paid to xxxx instead of xxxx. I have mistake during type of account.

Paypal support center never read my message.

[kernowlass]

@Nazar1971 

Why don't you ask on here BEFORE you start a dispute???

Firstly how did you send the funds ie which paypal option and secondly how did you fund the paypal payment?

Secondly what does it say on your paypal account transaction.

Lastly which dispute type did you open?

I will only come back if you answer all of those questions, if you only answer some then I can't advise further.

[Nazar1971]

I have send everyday to  xxx email where I have more transfer to this account but I had mistake and transfer to yyyy email.

this two email are similar and I had mistkae in type

Paypal no have mistake payment option in dispute and open duplicate dispute

[PayPal_JonK]

Hello @Nazar1971,  

Welcome to the Community Forum! I'm sorry to hear you've run into some issues with a recent payment attempt. I understand you sent a payment to a wrong email. Unfortunately, as you've discovered, we do not offer a dispute type for situations where someone accidentally sent money to the wrong person. We would recommend working with the receiver of that payment to request a refund. 

Good luck, 

 - Jon K

[Nazar1971]

Thanks

I already email and receiver never reply

Its need Paypal ask him/her or refund it directly.