You need to contact customer services to resolve any limitation or account specific issues. Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
If you can’t use PayPal anymore, you’ll have to use another payment platform. Payoneer, PayU, iPay, Wise, various invoicing apps online that have integration with other payment platforms besides PayPal.
