I get scammed on a payment, I contact PayPal then they ban me from using PayPal?

wsz
New Community Member
I recently got scammed by a fake website, so I messaged PayPal about the issue. About a week later I get a message from PayPal saying I can no longer do business with Paypal. How does that make any sense?
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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @wsz,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am sorry for what has happened with the purchases and can no longer do business with PayPal. I know how important it is to have your account running smoothly. Based on the information that you've shared, it sounds like your account is limited. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please do contact our customer support team through the available contact options on our website so that our advisors can have a closer look at the situation.

 

Regards,

Ayesha


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