I didn’t recived my order.

[lealu2212]

When I made a payment through PayPal it seemed suspicious, I immediately reported a problem but paypal service unfortunately denied my claim. It is been 23 days from my payment and I still didn’t recived my order, what should I do? I want to get a refund if possible.

[PayPal_Olivia]

Hi @lealu2212,

Thank you for your post! To contact PayPal, please click Contact at the bottom of the PayPal website and see your contact options. Alternatively, you can send a PM on Facebook or a DM on Twitter.

I hope this helps!

Olivia

[Jansskof]

Hello i sent money to some guy that was “helping me “ with a shopify store and hosting facebook and instagram ads … i sent him the money the amount is 500$ After i sent him the payment he stoped responding to my messages and whem I filled a case against him he messages me back and starts doing some stuff but after a cuple of days he stoped and now i cant file a case against him and cant contact him

[PayPal_Olivia]

Hi @Zerafan,

Thank you for your post! I am sorry to hear that your contractor is not fulfilling their end of the deal. It sounds like you had a case open and then they started working again. Did you close the case? A case that's been closed would not be able to be opened again. 

I'm sorry for the inconvenience. 

Olivia