I can’t add my virtual card on PayPal account

Anthony-1
New Community Member

Hey!!!!!!!! I’m trying to figure out my virtual credit card works on PayPal account,  created PayPal account, every time to use it, it kept getting this error says: There's problem with your account. Please go to the resolution center so we can help you resolve this quickly

 

please help now, please fix this

 

thanks 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Anthony-1 

 

How about going to the resolution centre as advised?


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_RachelK
Moderator
Moderator

Hi @Anthony-1,

 

Welcome to the community and thank you for your post.

 

I am sorry to hear you are experiencing issues with your PayPal account. Based on what you have explained, it sounds like your account is currently limited. When an account limitation is placed, you would be required to complete all the steps in the 'Resolution Center' to resolve it. Once all the steps are done, your account would be sent for review. You would then be updated via email. 

 

For more information, please click here

 

I hope this helps!

 

- Rachel 

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