How to refund in a dispute

[Motis1]

I opened a dispute. The seller now wants to refund but refunds are blocked. What can he do and why is Paypal customer service non existent? 

[kernowlass]

@Motis1 

Refunds are never blocked. If he wanted to refund to end the dispute he can do so.

He may be delaying you hoping the dispute auto-closes at 20 days post opening so make sure you escalate to a claim before it does.