How to delete an unsolicited invoice

KristiD
New Community Member

I received 2 unsolicited invoices in my PayPal account from a person named Ashwani [removed] to use PayPal to purchase cryptocurrency. This is appears to be a fraud scheme. How do I report it? And how do I delete these invoices?

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10 REPLIES 10

Jenh82
Contributor
Contributor

To report it send it to phishing@paypal.com To cancel the invoice log in to your account on a web browser and not the app. Click on the invoice and You have the option to cancel. &lt;a href="<a href="https://www.komando.com/security-privacy/paypal-invoice-scams/752199/" target="_blank">https://www.komando.com/security-privacy/paypal-invoice-scams/752199/</a>" target="_blank"&gt;<a href="https://www.komando.com/security-privacy/paypal-invoice-scams/752199/" target="_blank">https://www.komando.com/security-privacy/paypal-invoice-scams/752199/</a>&lt;/a&gt;

Jenh82
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d3L3avQUSWzPWb2
New Community Member

Thank you. It's unfortunate that these can't be reported using the builtin fraud reporting options, as they are clearly fraud and have doubtlessly already succeeded in scamming users out there.

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Jenh82
Contributor
Contributor
report it send it to phishing@paypal.com If its not an email send a screenshot to the email above. I had the same issue and that's the email they told me to send it to.
Jenh82
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Sandylg
Contributor
Contributor
When i click the invoice there is no delete button to remove this fraudulent invoice
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MPMP107
Contributor
Contributor
I don't have a cancel or delete when I push the invoice
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Jenh82
Contributor
Contributor
Log in to your account on a web browser and the option is there.
Jenh82
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Jenh82
Contributor
Contributor
report it send it to phishing@paypal.com. To cancel the invoice log in to your account on a web browser and not the app. Click on the invoice and You have the option to cancel.
Jenh82
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oscar_y51
Contributor
Contributor
I don’t have a delete option can you help?
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hillbillygeek
Contributor
Contributor

I believe there was a "Cancel" option on the browser-based Paypal site.

I also Archived the transaction, but it is still visible on my iPhone Paypal app.

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