I am not a business and I have a personal account. I am selling something I own and the buyer has requested paypal to protect us both. But I have heard of endless stories of buyer charge-back scams where they falsely claim that items didn't arrive or weren't as described etc. And paypal taking the side of the buyer 99% of the time. So I am wondering what I can do to avoid this? I plan on shipping directly to the same address that is going to be in the transaction/payment page. I also plan to do a tracked and signed for shipping. But what else is there to protect me against this scam? What can I do? Everything I have found seems to be fairly hopeless to be a seller using paypal.
distance selling, always remains a risk, and therefore impossible to foresee everything.
Before sending, the money must be on your paypal activity.
you must actually use the payment detail information. and therefore only paypal information. => surname, first name, address, city and country and yes, a shipment with complete and detailed tracking.
