How can I recover a hacked paypal account?

Yazssy
New Community Member

My friend's account was hacked and she can no longer logged in. It says her email address is not associated with any account. Please help what should we do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Yazssy 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (she can use the guest option if she can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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