Help me locate the "Escalate to Claim" Button

[ccpartor]

Since the seller is unresponsive, I want to escalate the dispute to claim.

However, I could not find the "Escalate to Claim" button as indicated in the PayPal instruction on how to escalate a claim.

Where is it?

[kernowlass]

@ccpartor 

The answer may depend on which dispute you opened and how long is it since you paid the seller?

[jetlow]

Oh my! I just posted the same thing. I’m about to contact my CC if I can’t get this changed to a claim. I need my money back and I can’t wait a month or more.