Security

shecallsmepeanu
Contributor
Contributor

[PayPal Inc] As a security check against your PayPal account has been restricted. Please click on the following link to provide your information: https://safelinks.ffm.to/onlines If we do not receive a response to our verification attempt within the next 24 hours, we will permanently limit your account. Thank you, PayPal

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kernowlass
Esteemed Advisor
Esteemed Advisor

@shecallsmepeanu 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity



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kernowlass
Esteemed Advisor
Esteemed Advisor

@shecallsmepeanu 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity



Advice is voluntary.
Kudos / Solution appreciated.
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ScMedd
New Community Member

I received the same text this morning.  It was from a pp_001 number.  I reached out to PP and they confirmed this was not from them and asked me to email the info to phishing@paypal.com  Might suggest you do the same.  They wanted the full number and screen shot of the body.  

 

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