HELP ME PLEASE

1231212131
New Community Member

How do I delete my account, was mistakenly registered in russian paypal, but I'm from a country that russia attacked. Delete my account, please. When I try to close the account an error occurs and writes "Contact us", but it is impossible.

It's not spam, I really need your help. I need to delete this account because it has my data, and I can't register in Ukranian paypal.

On the account is not and was not any transactions and no cases in resolution centre, why he can not close it is not clear to me. It was not possible to delete it until 2022.

 

 

 

 

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @1231212131,

 

Welcome! Thanks for joining the PayPal Community Forum. it sounds like your account has been limited for registering in Russia - is that right? If so, unfortunately that would normally mean your account would not be able to be closed. However, you're welcome to reach out to our Customer Support teams to see if there are any other options available. 

 

My apologies for any inconvenience this may cause, 

 

 - Jon K


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