Funds accessed fraudaulently and easily ?

[HarrySynytskyi]

Hi

I received an email form you saying this :

"Note from Timothy [removed]:
We have detected that your paypal account has been accessed fraudaulently, if you did not make this transaction, please call us our toll free number [Removed. Phone #s not permitted]to cancel and claim a refund. if this is not the case, you will be charged $40. 10 today with in 2 hours of receiving this paypal activity after 24 hours."

Just want to ask : if you know that this access is fraudaulent then why you release funds to it without my permission and then message me so I can cancel it (only within certain time !)
I think that transfer didnt happened only because I had no funds on my account at that time. Otherwise I would have lost my money to obviously fraudaulent account (its email name is obviously auto generated) if not acted in time. Am I right ? And if so how can I protect my funds from such things in future . Thanx.

Igor

[kernowlass]

@HarrySynytskyi 

Spoof NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity

[HarrySynytskyi]

Hi

The mail was legit (it had official address) and I saw the fund request mentioned in email in my paypal account

Also my question was not about spoofing but about strange paypal way to process / secure my funds 

Thanx

[kernowlass]

@HarrySynytskyi 

Spoofed email address, that is not the type of email paypal send and if its an invoice/money request IN your paypal account then again its a spoof.

Scam money request or invoice that shows in your Paypal account..

Scammers harvest email addresses and send out money requests or invoices hoping that some of those email addresses are linked to an open Paypal account.

The unsuspecting recipient is given a fake Paypal phone number in the 'notes' section added by the scammer.
If you did call that number (DO NOT) to query the transaction the scammer tells you that they need to access your computer / Paypal account to cancel that transaction for you.
They will then hack your computer or Paypal account.

Paypal never put phone numbers on emails or in money requests/invoices, they tell you to contact them via help/contact bottom of their website pages.

If there is a cancel option then cancel it, if not ignore it and it should time out at 30 days.
As long as you don't click to pay it then no money would be transferred.

However feel free to not believe me if you want to....you're call and would not affect me either way.