Fraud in games charging without per.ission

[macksan]

My question falls I to many categories, but I've choosen transaction because I feel taken, deception, passed off, anger. 2 games have charged me and a auto payment "space cockrotch once for 5 and 10. I never signed up and don't have this app on my screen. Vaguely remember playing but it was a free game if I knew it was a pay game I never ever download. Ever! Also a game called Papaya.how do these games get any control ND able to sneak money via paypal, Google, or any means if I didn't agree to it. Don't say small print. I don't buy games, period and I want my money back yesterday!

[macksan]

If paypal doesnt represent me in a fraudulent charge and I get the passoff, (which makes me so mad ) then how do I get refunded ded. So far, 25 bucks. I can't go through bank. It's a paypal issue from a game I didn't download for a purchase and the deeper I got it shows Google pay as the means of payment initially...I guess. I. In the dark and need this crap to stop! I'm poor and getting poorer by the minute!

[PayPal_JonK]

Hello @macksan, 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues with a recent download and unexpected charge. I'd first recommend making sure you've cancelled any and all future transactions you find associated with any downloads. You can find more information here: How to update a subscription or recurring payment.

Your best bet for a refund is to reach out to the merchant and request a refund. Unfortunately, PayPal does not normally offer a dispute option for games or other downloads you've initiated that may have a trial period that turns into a monthly charge. Examples which PayPal would consider unauthorized are when someone steals / fraudulently obtains the login information for your PayPal account, uses that information to access your PayPal account, and then sends a payment from your PayPal account. 

If this has been an unauthorized transaction, you're welcome to open a case through our Resolution Center. 

Best wishes and good luck!

 - Jon K