Fraud case

[Liacarrion]

Hi, I open a claim PP-I-16836738 but was denied by PayPal. I try to create an orden and the vendor have this like to PayPal and I made the payment. But then I do not receive my order confirmation. I don’t receive the item and lost $99. I don’t know what else to do?

[kernowlass]

@Liacarrion 

Did you open a dispute for non receipt of item?

Did you escalate to a claim?

Did the seller provide a tracking number?

Was it fake?

[Liacarrion]

Did you open a dispute for non receipt of item? Yes PP-I-16836738 Did you escalate to a claim? Yes and was denied Did the seller provide a tracking number? No Was it fake? Yes the order was a fake

[kernowlass]

@Liacarrion 

That's odd because in the event of an item not received dispute the seller normally has to provide a tracking number to win any dispute of that type.

If they didn't then appeal?

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