Fake seller

[crotiki]

Dear all 

I was on https://www.ebay-kleinanzeigen.de/ and find some el.tool and seller told me , please made the paymnet over PayPal as friends and family..

Then I did't receive my packet , the seller don't answer me and pay pal dont want to protect me. 

Ok I' idiot to made this , i was sure that paypall we help me,  but not. I have all conversation with seller before I  made  the payment.

I contac't pay pal , but 

 no help 

Who can help me 

Thanks

[Ashleycldrn]

Hello,

I read your post and reached out to ask, did you receive any tracking information from the seller? any postal service information along with your order?

[crotiki]

no information  for tracking ...

[kernowlass]

@crotiki 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.