Error Closing Account

Temp20230226d
New Community Member

I need to close my account but paypal says an open dispute case is preventing it.

 

I did dispute a case, however a few minutes later they said they "investigated" it and didn't find anything.  Of course, a few minutes isn't time to sufficiently review anything.

 

In order to protect my finances from Paypal's lax behavior that endangers my personal accounts I need to close it. Anyone know how I can do that?  

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Temp20230226d 

 

Contact customer service:

Visit https://www.paypal.com/selfhelp/home

Click Contact Us at the bottom.

 

Option 1: Go to topic closest to your issue, then click Message Us or Call Us after the “This information might help” box so PayPal can better direct your message or call to the right department to resolve your problem.

 

Option 2: Scroll to the bottom to select a contact option: Message Us or Call us.

 

Live chat might be available depending on time of day or availability of the service in your country.

A live chat box will automatically appear if available if you’re in the help page long enough. 

 

There’s also social media:    

PayPal on Facebook

PayPal on Twitter


Kudos & Solved are greatly appreciated. 🙂
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