Digital card locked after I removed an invalid/inaccessible phone number.
Phobiiaa
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Posted on
Jul-17-2023
02:31 PM
PayPal is saying there's an issue with my account after I attempted to remove a phone number I have no access to anymore, when asked to send a verification code to said number. I'm unable to use my digital card or set a pin as a result.
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PayPal_JonK
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Jul-22-2023
01:42 PM
Hello @Phobiiaa,
Welcome! Thank you for joining PayPal's Community Forum. I'm sorry to hear you're running into an issue on your account. It sounds like there's been a limitation placed - is that right? Normally, if you're unable to complete the steps listed in your Resolution Center, your account's functionality would remain limited. However, you may still want to reach out to our Customer Support teams to see what options may potentially be available to you.
Best wishes and good luck!
- Jon K
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