Digital Codes Transaction

Thanh9
Contributor
Contributor

Hello there, I bought 2 digital codes for my friend both at the same time but he only received one of them. I bought them 24 hours ago.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Thanh9,

 

Welcome to the PayPal Community! I'm sorry to hear your friend hasn't received both of their digital codes. Sometimes these transactions can take up to 24 hours to complete. If they have waited over 24 hours and still haven't received an email from us, please have your friend check your spam/junk folder first before contacting our Support teams. They can be reached by clicking "Contact" at the bottom of any PayPal page. 

 

Best wishes!

 

 - Jon K


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