Cant report a problem with a transaction

eco2023
New Community Member
For long time now i cannot report a problem with a transaction. I'm logging on Resolution Center, clicking on "Report a Problem" then select the transaction but when starting processing the issue getting a message "something went wrong on our. Try again reporting the transaction" ...i have done that more than 30 times but not getting any solution!!!
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@eco2023 

 

See if customer services can open it for you?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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GiannisEco
Contributor
Contributor

Tried several times via Facebook Messenger but no agent available... no reply via Twitter!!

 

This is ridiculous.... they are freezing your money and there is nobody to contact!

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