Cannot open case in Resolution Centre
Taryn1
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-01-2022
03:45 PM
I cannot open the case in the Resolution Centre regarding the pending transaction of £21.35.
I was paying for eBay purchase today while in the middle of this PayPal window hanged.
My bank shown me that card has been authorised. But eBay shows the purchase has not been PAID!.
What should I do??
Labels:
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-02-2022
07:59 AM
You can't open a dispute against a pending transaction as there is no one to open a case against as no one has been paid.
If its showing as pending in your paypal account and does not complete then it will time out 30 days post paying.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Unable to use "Manage Users" - Known issue? in Managing Account Archives
- Status association caritative? in Managing Account Archives
- My account for no reason was considered as Russian in Managing Account Archives
- Can I create a new account with my current username & linked my current credit card? in Managing Account Archives
- Can't change my account type from business to personal in Managing Account Archives