Can't escalate to dispute.

[fluxity]

Hi! I tried requesting a refund but the seller is not responding, and I cannot escalate to a dispute. I cannot see any button, and the seller won't respond.

[kernowlass]

@fluxity 

Which dispute 'type' did you open?

How long since you paid?

How long since you opened the dispute?

Did you click on 'view' to get the escalate option?