Buyer opened a dispute by the reason "unauthorized tranzaction", two months after i coded him a java plugin, seems like a case of buyer abuse. He opened a dispute on 10 payments, on average of 30$. What can I do? I cannot refund him because i no longer have the funds, and i already coded him everything he wanted. Thanks
An unauthorised transaction means that an account holders Paypal account was hacked and used without their consent by your ?buyer.
If Paypal check IP addresses etc and find in favour of the account holder then of course they are reimbursed.
However you would not lose out either as long as you met ALL the requirements of seller protection, so your best bet is to go and read up on it to make sure you were covered.
Advice is voluntary. Kudos / Solution appreciated.
