Account disabled cant withdraw funds for 180 days

Aeratech
New Community Member

Hello everyone, my friend sent me some money and shortly after my account was disabled for violating the tos. They said they detected me using cash advance which made no sense at all when i am the one receiving the money. Now my account is disabled, i can't do anything. Can i have the money refunded back to my friend instead of waiting the 180 days

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1 REPLY 1

PayPal_Michael
Moderator
Moderator

Hi, @mike567111. The situation you've described sounds like a definite concern! And I don't blame you at all for questioning the reasoning behind the decision.

 

To address your concerns, and to see if it's possible to issue a refund, please log on to your PayPal account, click Contact at the bottom of any page and then select the topic that best fits your concern to see options to communicate securely with Customer Service.

 

You may also send a Private Message via Facebook (https://www.facebook.com/paypal) or you may send a Twitter Direct Message to @AskPayPal. Please note, Facebook and Twitter are not secure channels and assistance it limited to providing information and guidance.

 

I hope this is helpful. Thanks for your patience during this time.

Sincerely,

Michael
PayPal_Michael

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