something went wrong. one or more sandbox account could no be deleted. try again

fadeinn
Contributor
Contributor

When trying to delete sandbox accounts I get the error:
"Something went wrong. One or more sandbox accunts could not be deleted. Try again."

can any one help me please

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5 REPLIES 5

MTS_joaquim
Moderator
Moderator
Hello,

It happens sometime that an account has issue being deleted on sandbox platform.
However, this is not impacting the account creation and you can create another test account using any fictional email (test32123@test32123.com etc). However. Could you give me the account email you want to delete and we will delete it.

Regards.
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fadeinn
Contributor
Contributor

it's looklike I am not allowed to add Email in this conversation

The message body contains fade-inn*****, which is not permitted in this community. Please remove this content before sending your post.

 

the Email i want to be removed from my Sandbox is kevin at fadeinn

I creat a new Email as ( fade-inn at fadeinn ) and add the API Credentials to my shoping card, I have an Error:

Your transaction is failure

Security header is not valid

can you help me for this one Pease.

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wehelp2you
Contributor
Contributor

I am Trying to Add sandbox business account but the account is not created and give me below error.

Something went wrong. One or more sandbox accounts could not be created. Try again.

If you wish to report this error please include the following error id: 8958adc056de5

 

When I have tried to delete Account than this also gives me below error.

 

Something went wrong. One or more sandbox accounts could not be deleted. Try again.

If you wish to report this error please include the following error id: 8958adc056de5

 

Please help me to create Sandbox account and delete the Sandbox Account which created with Status "error"

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sopheak009
Contributor
Contributor

I don't why build UX UI very very complicated like this.
Why make us difficult?
Something went wrong. One or more sandbox accounts could not be deleted. Try again.?
If can not delete you should tell another message why tell again? or you can not catch error that will be happen? this is not runtime error 
but sooo.
To link your sandbox account to your developer account, log in with PayPal and provide your sandbox account credentials.
when I click  url bring to link
and my sandbox account can not continue, don't why?


Screen Shot 2019-01-15 at 12.12.56 AM.pngScreen Shot 2019-01-15 at 12.13.04 AM.pngScreen Shot 2019-01-15 at 12.13.19 AM.pngScreen Shot 2019-01-15 at 12.14.50 AM.png

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Geekoom
New Community Member

I have the same issue with the below two account, can you help me to delete them as well ? thank you .

 

account to be deleted.png

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