Unable to confirm sandbox email address
Nebulous_
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Posted on
Aug-24-2020
11:25 PM
Hi,
I've recently created a sandbox account that needs the email address linked to the account confirmed however when attempting to confirm the address using the notification page on the developer site, the links are dead/not working
This is preventing me from being able to test payments as I'm a unconfirmed user I'm unable to receive payments.
please help me to confirm my email address / phone number of my sandbox account so I can begin testing receiving payment to my sandbox account
1 REPLY 1
MTS_Justin
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Aug-28-2020
05:51 AM
Hello,
I'll need the merchant id / payer id for the sandbox account in question in order to confirm the email address for you.
Please review the thread "how to report a sandbox issue" pinned at the top of this forum for instructions on how to retrieve the merchant id / payer id for your sandbox account.
Thanks !
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I'll need the merchant id / payer id for the sandbox account in question in order to confirm the email address for you.
Please review the thread "how to report a sandbox issue" pinned at the top of this forum for instructions on how to retrieve the merchant id / payer id for your sandbox account.
Thanks !
Was my post helpful? If so, please give me a kudos!
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