Sandbox doDirectPayment not working

[carlospalol]

Hi, I am trying to post a doDirectPayment to the sandbox and I get:

10548 This transaction cannot be processed. The merchant's account is not able to process transactions.

This is using the Sandbox NVP/SOAP API at

https://api-3t.sandbox.paypal.com/nvp

version: 116.0

Thanks in advance for any help.

Carlos

[MTS_Justin]

Hello,

I need the merchant id from your account in order to review it's configuration.

Please provide the merchant id from your sandbox account. There is thread "pinned" to the top of this forum titled "how to report a sandbox issue" which provides instructions on how to retrieve it.

Thanks !

[carlospalol]

Hi Justin,

the Merchant ID is

VEQKD7M5VVHNQ

Sandbox NVP/SOAP API at
https://api-3t.sandbox.paypal.com/nvp
version: 116.0

Error:

10548 This transaction cannot be processed. The merchant's account is not able to process transactions.

Thank you.

Carlos

[carlospalol]

Hi @MTS_Justin, any idea what may be the issue?

Thanks in advance for any info.

Carlos.

[MTS_Justin]

Hi Carlos,

Sorry, I've been busy with other duties and I'm only getting a chance to review your query now.

Will revert back shortly.

Thanks !

[MTS_Justin · Accepted solution]

Hi Carlos,

I've checked your account and it's not been enabled for payments pro, so you won't be able to conduct DoDirectPayment API requests.

Login to your developer account and locate the sandbox account in question.

Click on the arrow to the left of the email address and then click on "profile". When the profile page appears, in the "Account Type" section, click on "upgrade to pro".

Once your account shows "Business-Pro", re-attempt the direct payment transaction.

Thanks !

[carlospalol]

Thank you Justin, that was it.

Best,

Carlos