Partner not Business or Account Closed Error on Sandbox

countryproducts
Contributor
Contributor

Hi,

 

I am having a problem testing payments on my website. On clicking to pay after login to Paypal, PayPal returns the error;

"Partner not Business or Account Closed".

 

Please what should I do to complete the payment?

 

Thank you

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1 REPLY 1

Kavyar
Moderator
Moderator

Good day @countryproducts 

 

Thank you for posting to the PayPal community.

 

To resolve this issue, I would suggest to please contact our PayPal Customer service via link -  https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

 

They will be able to assist you further as they are specially trained to address this type of account inquiry.

 

Sincerely,

Kavya

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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