Deactivating sandbox from website checkout

[richie3p]

Hi,

Does anybody know how I can stop my website checkout from going to my Sandbox account? I need the checkout to go to my actual Paypal account.

Thanks

[Anonymous_User]

We really could use some more details but, for now we'll have to guess.

If you're using the Payments Standard item button code, look at the first line, as you want the code to be redirected to the live site, it should look something like this:

<form target="paypal" action="https://www.paypal.com/cgi-bin/webscr" method="post">

[richie3p]

Sorry, I should have been more clear. Basically I'm using an e-commerce website provider for my website's checkout. That's all working fine but when I proceed to checkout it takes me to https://www.sandbox.paypal.com rather than https://www.paypal.com.

I need to somehow unlink the sandbox account from my paypal account, any idea?

[Anonymous_User]

All I can think of is that you have a URL in your code which is pointing to the Sandbox instead of the Production site.   It's a easy mistake when switching from the Sandbox to the live site.

[richie3p]

Thanks. I've sorted out that issue but now when I check out it goes to https://www.paypal.com/webapps/hermes ... error

Any idea what to do?

Thanks

[MTS_Justin]

Hello,

Were you experiencing the same error message when the payments were being sent to the sandbox environment ?

Check both the details where the payments are being sent (the email address being used) and also the specific details of the transactions your attempting to submit to ensure there are no invalid variables or values being passed. You may need to check the logs for the solution you're using to determine why the error is being returned.