Checkout/genericError REVGQVVMVA setbuyer bad request

Enfros2000
Contributor
Contributor

I'm using Magento 2 Website Payments Standard Paypal Solution and  test accounts from developer.paypal.com.

When i try to checkout with paypal, after logging into paypal page i'm getting an error "Things don't appear to be working at the moment. Please try again later.", and in the url appears "#/checkout/genericError?code=REVGQVVMVA%3D%3D".
Full url: https://www.sandbox.paypal.com/webapps/hermes?flow=1-P&ulReturn=true&token=EC-9NM39149ET226071W&user...

Also in network log there are failed request:

 

Spoiler
Request URL: https://www.sandbox.paypal.com/webapps/hermes/api/batch/setbuyer
Request Method: POST
Status Code: 400 Bad Request
Remote Address: 173.0.82.77:443
Referrer Policy: no-referrer-when-downgrade
Response Headers:
Cache-Control: no-cache
Content-Encoding: gzip
content-security-policy: default-src 'self' https://*.paypal.com https://*.paypalobjects.com 'unsafe-inline' 'unsafe-eval'; connect-src https://*.paypal.com https://nexus.ensighten.com https://connect.facebook.net https://www.facebook.com https://m.facebook.com https://*.paypalobjects.com; frame-src https://*.paypal.com https://*.paypalobjects.com https://*.cardinalcommerce.com https://staticxx.facebook.com http://staticxx.facebook.com https://www.facebook.com https://m.facebook.com https://*.baidu.com https://*.baifubao.com; script-src https://*.paypal.com https://*.paypalobjects.com 'unsafe-inline' 'unsafe-eval'; img-src https: data:; block-all-mixed-content
Content-Type: application/json; charset=utf-8
Date: Thu, 19 Apr 2018 10:03:01 GMT
ETag: W/"99e-Ih68WO9XXOV1v5j8OkKPwNN1nHs"
HTTP_X_PP_AZ_LOCATOR: sandbox.slc
Paypal-Debug-Id: 8af299663534b
Paypal-Debug-Id: 8af299663534b
Server: Apache
Set-Cookie: tsrce=hermesnodeweb; Domain=.paypal.com; Path=/; Expires=Fri, 20 Apr 2018 10:03:02 GMT; HttpOnly; Secure
Set-Cookie: x-csrf-jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJ0b2tlbiI6IlJtM3lodTE1QW9Zamh6UzBCcXEwMHNPVTRLVmQyb1I4VmV0azRwNFZrM19hakVUal8wNTJZaTd6WG9YNXJmRzduSGQ3dGNpT2twWUxPOExObExodHlhSFpjRmE1WFNwWkQ1MmdRbEZ6c1RhOUgtbThvVjNmcFNmSU8xOTB2MUdQWnNqUEJfYi16VzZ0MUN6bGdRZ3JZakNWQlJWWGZZb3pDbVVEbHpEOUxoRzZCNkl6c2lNWlVZRzBIMDY4Unh6a0JDSW5xQkVFdW5aQUR4bXlFVFRET1lwaUZRSyIsImlhdCI6MTUyNDEzMjE4MiwiZXhwIjoxNTI0MTM1NzgyfQ.gs_YcvZ-BF4--rYpcOXl8VeYjTL8Jj2vhYrl-R-G2BI; Domain=.paypal.com; Path=/; Expires=Thu, 26 Apr 2018 10:03:02 GMT; HttpOnly; Secure
Set-Cookie: X-PP-SILOVER=; Expires=Thu, 01 Jan 1970 00:00:01 GMT
Set-Cookie: X-PP-SILOVER=name%3DSANDBOX3.WEB.1%26silo_version%3D1880%26app%3Dhermesnodeweb%26TIME%3D1433000026%26HTTP_X_PP_AZ_LOCATOR%3Dsandbox.slc; Expires=Thu, 19 Apr 2018 10:33:02 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
Set-Cookie: LANG=ru_RU%3BRU; Domain=.paypal.com; Path=/; Expires=Thu, 19 Apr 2018 18:48:57 GMT; HttpOnly; Secure
Set-Cookie: jIHSLr4M5Yy4U-3CrkGq73ovwuW=S23AAGzvzgihk9bI5MUAP6zYzhH-qDNZJ26qk2UCknbH2BZKFGQgNBIyRgryfDEsnp-pHTmR7IWMwhkz33WBj8TNlTdZtYAgw; Domain=.paypal.com; Path=/; HttpOnly; Secure
Set-Cookie: tsrce=hermesnodeweb; Domain=.paypal.com; Path=/; Expires=Fri, 20 Apr 2018 10:03:02 GMT; HttpOnly; Secure
Strict-Transport-Security: max-age=63072000
Transfer-Encoding: chunked
Vary: Accept-Encoding
X-Cnection: keep-alive, close
X-Content-Type-Options: nosniff
x-csrf-jwt: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJ0b2tlbiI6IkdhbTdKZ1FDRHRsdWpjeWhRMUxMRzYyUF9HR1V3eVM4SktkcXpoMGliQkQ5MUFITHlkQVBDenhSUWFibVhyYVR0SEhmXzRKWHh1UlA3cWYyM3FjY1FsTkc5czY1MVBSQzhZTVJVcGVsWk9lZnMtRFhUWmJSYzlFMEprdmFKUU96TFlnRFFHd2ZQVDRWcGM5ZFRUMW95eGFRV1hta0VmSEl1RDA1Y2RTVXZNQmpYTnVnbnZ2ZnFMWWVaMXpIUzlQVm83VEFlUWpMaWdwUU5oNjdzalJVcVVuSW55TyIsImlhdCI6MTUyNDEzMjE4MiwiZXhwIjoxNTI0MTM1NzgyfQ.EITjrV0WJBqcsLmGewub0MShv5X8LGoXjZe2xCec538
x-csrf-jwt-hash: b41047103ff400d5931c7a2abe53f51a75d5efd9454ed38c4159c56dc8a51418
X-Powered-By: Express
X-Recruiting: If you are reading this, maybe you should be working at PayPal instead! Check out https://www.paypal.com/us/webapps/mpp/paypal-jobs
x-xss-protection: 1; mode=block
Request Payload:
{"data":{"eConsent":{"method":"get","uri":"/api/user/eConsent","params":{},"dependencies":["buyerEligibility"]},"buyerEligibility":{"method":"get","uri":"/api/eligibility/buyer/EC-9NM39149ET226071W","params":{},"dependencies":[]},"memberSegment":{"method":"post","uri":"/api/segment/memberSegment","data":{"page":"HERMES_RYI_PAGE","site":"HERMES_RYI_PAGE","locale":"ru_RU","puType":"PERSONAL","visit_id":"EC-9NM39149ET226071W","si":"EC-9NM39149ET226071W","payment_context":{"business_case":"NONE","business_case_variation":"","validate_existing_offer":"false","total_transaction_amount":{"currency_code":"EUR","value":2845},"total_shipping_amount":{"currency_code":"EUR","value":650},"payment_units":[{"transaction_amount":{"currency_code":"EUR","value":2845},"transaction_id":"","encrypted_transaction_id":"","activity_id":"","payee":{"pu_type":"BUSINESS","country_code":"RU","epu":"FXYXUESAALP6G","pu":""}}]},"target_placements":[{"placement_code":"210005","presentation_types":["decision"]}]},"params":{},"dependencies":[]},"createCheckoutSession":{"method":"post","uri":"/api/checkout/EC-9NM39149ET226071W/session/create","data":{},"params":{},"dependencies":["eConsent","buyerEligibility"]}},"meta":{"token":"EC-9NM39149ET226071W","calc":"d576663023015","csci":"924e4978c9a14418af6ffe25984abea0","locale":{"country":"RU","language":"ru"},"state":"ui_checkout_login","app_name":"hermesnodeweb"}}
Response:
{"ack":"success","data":{"memberSegment":{"ack":"success","data":{"memberSegment":"SERVICE_ERROR"},"meta":{"calc":"8af299663534b","rlog":"qw8ODkA2cnEfZdU1XA1EXLsKXaBMa%2F1MCCg0AWRiqve4IZHFTOrVB6H%2FxYig3Ab9TO6CaN3L4tSrziaNUvMMQA_162dd5b7687"},"server":"mTmdjN-3fAG4exjdMKHZ8dSB1tUrhzFD6zSr8aoQXZ_ObwlWAKlYPm470HufnHuuijdMoHXcafrQ8Iv5HsBrTQmhXNtV0BZ9u1Uv5s9VzKKTB1pbKpupOHDMIrrt3Fs6Ozb5LknXyLjdszCMWlmapsFpx6nfL4nrGwNnZWsSj4DFlQ1OzX4eWiTo_2Vlxi0egUxFwDcb33YJxHGXKxUH4jmsHbFn_1uyqU9LY_8XzmVghy8N3q0Nysj0CKh3vm_WtNc8qhNWrbm"},"buyerEligibility":{"ack":"success","data":{"eligible":true,"clearedRT":false},"meta":{"calc":"8af299663534b","rlog":"qw8ODkA2cnEfZdU1XA1EXLsKXaBMa%2F1MCCg0AWRiqve4IZHFTOrVB6H%2FxYig3Ab9TO6CaN3L4tSrziaNUvMMQA_162dd5b7687"},"server":"6lBjQz8YZUneCXkI8oAeIFz38u10Omlc0YT8v6RfqcLW4hboxyijRq1JfrFnoM0ETNetlbsp-oPbN-1bEq8z92AElb2v7H3Z6H-65EJJn01YFh0cKXbCWVYlD7iOMBX-HplJ-OSRA2E-IFfkNmvI9Ftb_FknITV6WXA6PqxVS1z9XEYR8J1Xl-moMc0lLjyZR9Z2-O-EOGlT_n7QOfxMQglz2qkrENgiRV5UgHg69TJbE3rcVfDysNBPyjXHDyYf8ZgTtrSaMIq"},"eConsent":{"ack":"success","data":{"required":false},"meta":{"calc":"8af299663534b","rlog":"qw8ODkA2cnEfZdU1XA1EXLsKXaBMa%2F1MCCg0AWRiqve4IZHFTOrVB6H%2FxYig3Ab9TO6CaN3L4tSrziaNUvMMQA_162dd5b7687"},"server":"0vt_jql9olFcNgCwmXbtulOfuE2wwwrmpg1d9Mbjhl7Yn7m3M_7dr4KrxB7Tz4IZG_7gEoJUTBBCMQMpXaa66cg6hOoPVXBnMgfvtBmCfDoi83Zsb1QnivEtkQg-ZMJxOg2EI82MxiCRUDpn0xuLOIG8FA6VHcFLgX26jvqJr6e_OoBsMQG6c9nRZAMFT1C8uhuugLw24Cf-qHE_MBDo31ZLF7q9lv3wBOQ71ye8DWPS6jHQeDeu37sRW8i3_Xtm"},"createCheckoutSession":{"ack":"contingency","contingency":"SHIPPING_ADDRESS_INVALID","errorData":{"step_up_context":{}},"meta":{"calc":"8af299663534b","rlog":"qw8ODkA2cnEfZdU1XA1EXLsKXaBMa%2F1MCCg0AWRiqve4IZHFTOrVB6H%2FxYig3Ab9TO6CaN3L4tSrziaNUvMMQA_162dd5b7687"},"server":"JWtNNP3-_a7IrNNQz7CBmqmm1Tfyr05uQ8ynOWq8ilASsAXmcsSezEiLdHJ3DEpeZbrExLG-0UV4EgcBAWXIClQPyADX4oFAyoPvW2APJsC2oKTpzQ0V9S_fNVJaJW8kILsFKqRLYu-9EFEGS1uHVWvgYcH68JSpUMhFMSiLENTtAY4wc_TtaX934sqnmgzUuMQJ0Cla0pPNnOkN2iQVIw1nZgoHrmXGeGOiTdxpi3PCSZicAhLZ7PT6eChX4ehjzChBVmVG5hYdtUPr0ZPziW"}},"meta":{"calc":"8af299663534b","rlog":"qw8ODkA2cnEfZdU1XA1EXLsKXaBMa%2F1MCCg0AWRiqve4IZHFTOrVB6H%2FxYig3Ab9TO6CaN3L4tSrziaNUvMMQA_162dd5b7687"},"server":"jCwfGhJV1fBmqFDkfaFHM-xmgCF2CTspV3HoWxZiY0zw5d803tpDi-8xbYEE27zEMnFR8Pd1opaofWJWEd5azsEd0FyP5N5CJFA84fqfWvQcz_KrI4RJareBco14USV0oZwOHeGF74ry_hSpGolFlFXiKCTHgZVSkZ-3smiJg_5XEPKibKpRbMeP0zMlbFWJKbZKAe4mtuXcOLEEEuRfPgNspuSYEpF7b85_OnthI2TUY0DpM3dryQG_cVv2y2vq"}

Checkout start url:

https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_express-checkout&token=EC-9NM39149ET226071W&usera...

 

Magento request to NVP API:

Spoiler
main.DEBUG: array (
'url' => 'https://api-3t.sandbox.paypal.com/nvp',
'SetExpressCheckout' =>
array (
'PAYMENTACTION' => 'Order',
'AMT' => '28.45',
'CURRENCYCODE' => 'EUR',
'RETURNURL' => 'https://www.dev.velo-04.com/paypal/express/return/',
'CANCELURL' => 'https://www.dev.velo-04.com/paypal/express/cancel/',
'INVNUM' => '000000077',
'SOLUTIONTYPE' => 'Sole',
'GIROPAYCANCELURL' => 'https://www.dev.velo-04.com/paypal/express/cancel/',
'GIROPAYSUCCESSURL' => 'https://www.dev.velo-04.com/checkout/onepage/success/',
'BANKTXNPENDINGURL' => 'https://www.dev.velo-04.com/checkout/onepage/success/',
'SHIPPINGAMT' => '6.50',
'ITEMAMT' => '21.95',
'TAXAMT' => '0.00',
'L_NUMBER0' => NULL,
'L_NAME0' => 'Piega Handlebar – Deda Elementi',
'L_QTY0' => 1,
'L_AMT0' => '21.95',
'BUSINESS' => 'Konoha',
'NOTETEXT' => NULL,
'EMAIL' => '*email*',
'FIRSTNAME' => 'Naruto',
'LASTNAME' => 'Uzumaki',
'MIDDLENAME' => NULL,
'SALUTATION' => NULL,
'SUFFIX' => NULL,
'COUNTRYCODE' => 'GB',
'STATE' => 'Cupar, Fife',
'CITY' => 'Pitscottie',
'STREET' => '2 Wheel Care',
'ZIP' => 'KY15 5TB',
'PHONENUM' => '+447936117828',
'SHIPTOCOUNTRYCODE' => 'GB',
'SHIPTOSTATE' => 'Cupar, Fife',
'SHIPTOCITY' => 'Pitscottie',
'SHIPTOSTREET' => '2 Wheel Care',
'SHIPTOZIP' => 'KY15 5TB',
'SHIPTOPHONENUM' => '+447936117828',
'SHIPTOSTREET2' => 'Cupar Road',
'STREET2' => 'Cupar Road',
'SHIPTONAME' => 'Naruto Uzumaki',
'ADDROVERRIDE' => 1,
'METHOD' => 'SetExpressCheckout',
'VERSION' => '72.0',
'USER' => '****',
'PWD' => '****',
'SIGNATURE' => '****',
'BUTTONSOURCE' => 'Magento_Cart_Community',
),
'response' =>
array (
'TOKEN' => 'EC-9NM39149ET226071W',
'TIMESTAMP' => '2018-04-19T10:02:34Z',
'CORRELATIONID' => 'c7e39c8ea5160',
'ACK' => 'Success',
'VERSION' => '72.0',
'BUILD' => '45939839',
),
) {"is_exception":false} []
Spoiler
image (1).pngPayment eceiving references.PNGaccounts.PNGfacilitator.PNGbuyer.PNG

 

 

 

 

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3 REPLIES 3

MTS_Justin
Moderator
Moderator
Hi,

Can you try removing the "," from the following variable / value and re-submit ?

'SHIPTOSTATE' => 'Cupar, Fife',

Was my post helpful? If so, please give me a kudos!
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Eagleizer
Contributor
Contributor

Where can I contact the developer so this problem can be solved? 

This problem have been around for years, and nobody seems to care to fix it. 

I just wasted 3 months refreshing a page to do a purchase that had very limited

stock. I could not buy it because of this stupid problem!

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pablobertran
Contributor
Contributor

Did you find any solution for this?

I've been searching for a few days and can't find any.

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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.