Getting this error from paypal , popup closing automatically itself when it opens

shivshaktisingh
Contributor
Contributor

{
"name": "UNPROCESSABLE_ENTITY",
"message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
"debug_id": "f39317964a8bc",
"details": [
{
"issue": "USER_ACCOUNT_RESTRICTED",
"description": "User Account Restricted."
}
],
"links": [
{
"href": "https://developer.paypal.com/docs/api/v1/billing/subscriptions#UNPROCESSABLE_ENTITY",
"rel": "information_link",
"method": "GET"
}
]
}


I am using javascript sdk for paypal subscription

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1 REPLY 1

vaishnavib
Moderator
Moderator

Good day @shivshaktisingh

 

Thank you for posting to the PayPal community.

 

To troubleshoot this further, I kindly request that you clear the cache and cookies in your web browser. I recommend trying different browsers. Sometimes, certain browser settings or extensions can affect the functionality of a website. Furthermore, trying to access the website in private/safe mode can help determine if any third-party applications or extensions are causing the problem.

 

If you are still facing the issue, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

 

Sincerely,

Vaishnavi

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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