PayPal Community

Good day @omardakelbab,   Thank you for posting to the PayPal community.   I would suggest to please contact your website developer or the third-party eCommerce support to confirm check you are using the same SANDBOX/LIVE  REST API Credentials(Client ID & Secret) while performing the below API calls.   https://developer.paypal.com/api/rest/authentication/ https://developer.paypal.com/api/rest/postman/    Also, If a third-party eCommerce partner is performing API operations on your behalf, you(i.e. merchant) should be on-boarded and necessary API permissions should be granted to the Partner(API Caller).    https://developer.paypal.com/docs/multiparty/    https://developer.paypal.com/docs/multiparty/seller-onboarding/    Merchants can manually grant permission to a third-party eCommerce to access specific information in your PayPal account and perform PayPal API operations on your behalf.   Login to PayPal.com >> Settings >> Account Settings >> Website payments >> API Access >> Pre-built payment solution >> Grant API permission >> Contact your "Third-party software eCommerce" for Third Party Permission Username >> Enter the username.   Direct link -   https://www.paypal.com/cgi-bin/webscr?cmd=_profile-api-grant-authorization                         https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/admin/third-party/    If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US. Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @luketto,   Thank you for posting to the PayPal community.   We kindly request that you create a PayPal Business account using one of the countries listed in the guide provided at the following URL: https://developer.paypal.com/docs/checkout/advanced/#link-eligibility. This will ensure that you can access the necessary functionality for your payments.   Once you have successfully created the new account, I suggest using the following URL: https://developer.paypal.com/integration-builder/  to generate the button code required for your website. This will help you take advantage of the advanced features and improved functionality offered by PayPal Checkout (Smart button).   Additionally, before you begin coding, it is essential to familiarize yourself with some key points. To gain a better understanding of these points, I urge you to refer to the following link: https://developer.paypal.com/docs/checkout/advanced/integrate/   Note: PayPal provides multiple products and merchants can integrate them based on the requirement.    Please follow the below steps via your PayPal Business account to explore other integrations.   Login to PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select button type >> fill in the required details.   (Or)   Login to PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps.    If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @aktiweb,    Thank you for posting to the PayPal community.   The "PAYMENT.SALE.COMPLETED" webhook is triggered whenever a payment is successfully made on a subscription. To make a payment on a subscription, you need to pass the subscription ID in the path parameters of the " Capture authorized payment on subscription" API call.   After making the API call, you will receive a response with a status code of 202. It is important to note that this response does not include any JSON data to indicate the status of the payment. If you would like to learn more about the meaning of a 202 status code, please refer to the following code URL: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/202.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @Spacecatua,    Thank you for posting to the PayPal community.   I understand that you are currently using the  Show referral data API, specifically version v2 of the Partner Referrals API, to check the primary details of onboarded partners. To access the details of individual owners, please refer to the following URL: https://developer.paypal.com/docs/api/partner-referrals/v2/#partner-referrals_read!c=200&path=referral_data/individual_owners&t=response.   Inside the response body, you will find the details you are looking for within the "individual_owners" array of objects.   If you are still facing the issue, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @shivshaktisingh,    Thank you for posting to the PayPal community.   To troubleshoot this further, I kindly request that you clear the cache and cookies in your web browser. I recommend trying different browsers. Sometimes, certain browser settings or extensions can affect the functionality of a website. Furthermore, trying to access the website in private/safe mode can help determine if any third-party applications or extensions are causing the problem.   If you are still facing the issue, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @jaredbraddock,    Thank you for posting to the PayPal community.   To troubleshoot this further, I kindly request that you clear the cache and cookies in your web browser. I recommend trying different browsers. Sometimes, certain browser settings or extensions can affect the functionality of a website. Furthermore, trying to access the website in private/safe mode can help determine if any third-party applications or extensions are causing the problem.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @ScottCodes,    Thank you for posting to the PayPal community.   I noticed that you are receiving an error code - 10417. To provide you with more information about this issue, please follow the link below: https://www.paypal.com/in/cshelp/article/why-did-i-get-api-error-code-10417-ts1375#:~:text=PayPal%20returned%20API%20error%20code,the%20customer%27s%20selected%20payment%20method.%22   If you're still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @mala99,   Thank you for posting to the PayPal community.   I would suggest to please contact your website developer or third-party eCommerce support to confirm check you using the same REST API Credentials(Client ID & Secret) while performing the below API calls.   https://developer.paypal.com/api/rest/authentication/ https://developer.paypal.com/api/rest/postman/    Also, If a third-party eCommerce partner is performing API operations on your behalf, you(i.e. merchant) should be on-boarded and necessary API permissions should be granted to the Partner(API Caller).    https://developer.paypal.com/docs/multiparty/    https://developer.paypal.com/docs/multiparty/seller-onboarding/    Merchants can manually grant permission to a third-party eCommerce to access specific information in your PayPal account and perform PayPal API operations on your behalf.   Login to PayPal.com >> Settings >> Account Settings >> Website payments >> API Access >> Pre-built payment solution >> Grant API permission >> Contact your "Third-party software eCommerce" for Third Party Permission Username >> Enter the username.   Direct link -  https://www.paypal.com/cgi-bin/webscr?cmd=_profile-api-grant-authorization                        https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/admin/third-party/    If you still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @eviltenchi,    Thank you for posting to the PayPal community.   PayPal offers an alternate payment option. To learn more about this option, please follow the guide provided in the link below: https://developer.paypal.com/docs/checkout/apm/   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more