PayPal Community

Good day @Careless-bat12,   Thank you for posting to the PayPal community.   Please cross-check your PayPal Business account and make sure it is verified and confirmed without any account limitations.    Also, process a test payment via a card that is not linked to your PayPal account, since merchants can't perform self-payments.   I strongly recommend that you thoroughly verify the integration between your website developer and your hosting platform (Shopify) to ensure that everything is set up correctly. Additionally, it is crucial to confirm that the API calls being made to the PayPal system are valid and accurate.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @arbogear,   Thank you for posting to the PayPal community.   I kindly request that you try making the PayPal payment again using the checkout page.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @Dipesh_Dabi21,   Thank you for posting to the PayPal community.   We would like to clarify that all PayPal accounts have the capability to send and receive payments. However, there are two types of accounts available - personal and business accounts.   To understand the difference between the two types of accounts, we recommend visiting the following link: https://www.paypal.com/us/cshelp/article/what-is-the-difference-between-personal-and-business-accounts%E2%80%AF-help318.   If you already have a personal account and would like to upgrade it to a business account, please follow the guide provided in this link: https://www.paypal.com/us/cshelp/article/how-do-i-change-the-type-of-paypal-account-i-have-help339.   Alternatively, if you do not have an account yet, you can create a new business account easily.   To ensure a seamless transition, I suggest using the following URL: https://developer.paypal.com/integration-builder/ to generate the button code required for your website. This will help you take advantage of the advanced features and improved functionality offered by  PayPal Checkout (Smart button).   Additionally, before you begin coding, it is essential to familiarize yourself with some key points. To gain a better understanding of these points, I urge you to refer to the following link: https://developer.paypal.com/docs/checkout/standard/integrate/#link-knowbeforeyoucode.   Merchants should first perform the Create Order API( https://developer.paypal.com/docs/api/orders/v2/#orders_create) call and then redirect the customer/buyer to the "approve" URL.   Once the order is approved by the customer/buyer, the merchant should perform a Capture Order ( https://developer.paypal.com/docs/api/orders/v2/#orders_capture) API call, and the customer/buyer should pass the valid funding source.   Note: PayPal provides multiple products and merchants can integrate them based on the requirement.    Please follow the below steps via your PayPal Business account to explore other integrations.   Login to PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select button type >> fill in the required details.   (Or)   Login to PayPal.com >> go to the direct link "https://www.paypal.com/buttons/" >> follow the above steps.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @kevlar4,   Thank you for posting to the PayPal community.   I strongly recommend that you thoroughly verify the integration between your website developer and your hosting platform (GoDaddy) to ensure that everything is set up correctly. Additionally, it is crucial to confirm that the API calls being made to the PayPal system are valid and accurate.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @RedRanger7,   Thank you for posting to the PayPal community.   Important: PayPal Website Payments Standard (WPS) is a legacy integration.   To ensure a seamless transition, I suggest using the following URL: https://developer.paypal.com/integration-builder/ to generate the button code required for your website. This will help you take advantage of the advanced features and improved functionality offered by  PayPal Checkout (Smart button).   Additionally, before you begin coding, it is essential to familiarize yourself with some key points. To gain a better understanding of these points, I urge you to refer to the following link: https://developer.paypal.com/docs/checkout/standard/integrate/#link-knowbeforeyoucode.   Note: PayPal provides multiple products and merchants can integrate them based on the requirement.    Please follow the below steps via your PayPal Business account to explore other integrations.   Login to PayPal.com >> Hover on your name at the top right corner >> go to "Account settings" >> Website payments >> PayPal buttons >> select button type >> fill in the required details.   (Or)   Login to PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps.    If you still facing the issue, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @ct_4444,   Thank you for posting to the PayPal community.   Merchants should first perform the Create Order API( https://developer.paypal.com/docs/api/orders/v2/#orders_create) call and then redirect the customer/buyer to the "approve" URL.    Once the order is approved by the customer/buyer, the merchant should perform CaptureOrder ( https://developer.paypal.com/docs/api/orders/v2/#orders_capture) API call, and the customer/buyer should pass the valid funding source.   For further guidance on integrating Standard Checkout and understanding the workflow in detail, please refer to the following link: https://developer.paypal.com/docs/checkout/standard/integrate/#link-howitworks   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @Jaak69,   Thank you for posting to the PayPal community.   Apple Pay is only supported for the US region.   We have a guide on how to integrate Apple Pay. This guide can be found at the following URL: https://developer.paypal.com/docs/checkout/apm/apple-pay/   If you have created a sandbox business account through sandbox.paypal.com and find that the Apple Pay status for the account is disabled, I recommend completing the sandbox onboarding steps to enable Apple Pay. This will allow you to test your Apple Pay integration using the sandbox environment.   Once you are ready to go live, I suggest completing the production onboarding process. This will enable you to process Apple Pay payments with your live PayPal account. You can find detailed information on how to complete the production onboarding at the following URL: https://www.paypal.com/signin?returnUri=https://paypal.com/bizsignup/add-product?product=no_intent&country.x=IN&locale.x=en_GB.   To go live please refer to the following link - https://developer.paypal.com/docs/checkout/apm/apple-pay/#link-golive   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @Techcrea,   Thank you for posting to the PayPal community.   Unfortunately, the old subscription cannot be used for the new webhooks - REST integration. The subscription that was created for old profiles will still work for IPN, which is an NVP-based integration.   It's important to note that the NVP APIs utilize the Instant Payment Notification for event notification, while the REST API uses Webhooks for event notification.   Therefore, you have two options:   1. Continue using the old subscription for IPN-based integration, which will still work for old profiles.   2. Alternatively, you can cancel the old subscription that uses Instant Payment Notification for event notification and create a new subscription that utilizes Webhooks for event notification using the REST API.   If you still facing the issue, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @smzeeshan,   Thank you for posting to the PayPal community.   Firstly, I would like to clarify that the billing/shipping address is indeed a working functionality in the JSDK. However, the option to remove the shipping address is available in PayPal. You can achieve this by passing the parameters in the body of the create order API with the value 'NO_SHIPPING' for the shipping_preference parameter.   It is important to note that the previously used fields in the application_context are now deprecated. Instead, we recommend utilizing the experience_context object under the payment_source. This will allow you to access the necessary fields, such as payment_source.paypal.experience_context.shipping_preference. By specifying this field in the experience_context object, instead of the application_context object, you will be able to proceed smoothly.   For more detailed information and further details about this change, I kindly request you to refer to the following link: https://developer.paypal.com/docs/api/orders/v2/#orders_create!path=application_context/shipping_preference&t=request   Lastly, please be aware that the billing address functionality cannot be removed as it is an integral part of the system's workings.   If you still facing the issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @DanaZ,   Thank you for posting to the PayPal community.   To enable PayPal Credit as a payment option, you will need to create a PayPal standard checkout button payment method. This will allow your buyers to make payments using PayPal credit.   To learn more about the integration process for PayPal checkout, please refer to the following link: https://developer.paypal.com/docs/checkout/standard/integrate/   After integrating the PayPal standard checkout button, you will need to add query parameters "enable-funding=credit" to the script tag. This will enable PayPal Credit as a payment option for your customers. For more detailed instructions on how to enable funding in the code, please refer to the following link: https://developer.paypal.com/sdk/js/configuration/   If you still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more