PayPal Community

Good day @myusernameatpa,   Thank you for posting to the PayPal community.   When using PayPal APIs, it is important to note that the responses we receive are standardized. This means that the format and content of the responses are predetermined and follow a set structure. These standard responses are designed to provide consistency and clarity in communication between our systems and yours.   We have provided a few sample requests using other frameworks. For more information, please refer to the following link: https://developer.paypal.com/docs/api/orders/v2/.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @compusurfjulie,   Thank you for posting to the PayPal community.   PayPal system is a payment gateway, which will receive the payment request payload (i.e. Payment and Item details, Shipping details, Invoice number, Amount details, etc.) from merchant websites(built via third-party platforms eCommerce ) and process the payments accordingly.   Merchants should handle their internal website code and pass the appropriate payment API calls to the PayPal system. Regarding duplicate orders, I would suggest cross-checking your internal website code and making sure you trigger unique API requests per order.   To know more about how to avoid duplicate transactions please refer to the provided link: https://www.paypal.com/us/cshelp/article/how-do-i-avoid-duplicate-transactions-ts1097.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @RedRanger7,   Unfortunately, in order to use the newer PayPal Checkout options, you must have node.js installed. We highly recommend that you consider upgrading to the latest integration to take advantage of the improved features and functionality it offers.   By upgrading, you will gain access to perform REST API calls and benefit from the backend API integration link. This will enable you to enhance your payment experience and make the most out of PayPal's services.   Sincerely, Vaishnavi PayPal MTS       ... View more

Good day @FFiedler,   Thank you for posting to the PayPal community.   Use a Business account to perform API calls and use personal to process payments.   To use any of the integration to perform API calls please refer to the following link: https://developer.paypal.com/api/rest/current-resources/. For example, refer to  Orders API  for sample requests and responses.   We have provided a few sample requests using other frameworks. For more information, please refer to the following link: https://developer.paypal.com/docs/api/orders/v2/   Once payment is done, perform Transaction Search API from a business account to get transaction details   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @mitesh_modi,   Thank you for posting to the PayPal community.   Merchants should first perform the Create Order API( https://developer.paypal.com/docs/api/orders/v2/#orders_create) call and then redirect the customer/buyer to the "approve" URL.   Once the order is approved by the customer/buyer, the merchant should perform Capture Order ( https://developer.paypal.com/docs/api/orders/v2/#orders_capture) API call, and the customer/buyer should pass the valid funding source.   To know more about Authorizing the payment Please follow the steps in the following link: https://developer.paypal.com/docs/checkout/standard/customize/authorization/   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @e-oj,   Thank you for posting to the PayPal community.   Upon creating a sandbox account, it will be automatically verified. To confirm the verification status of your sandbox account, please follow these steps:   Log in to your PayPal Developer account.   Navigate to the sandbox account section.   Select the account you wish to check.   Click on "View/Edit Account".   In the sandbox account information, you will find the status labeled as "Verified".   Please note that if you would like to check the notifications related to your sandbox account, you can refer to the following link URL:   https://developer.paypal.com/dashboard/notifications/   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @BP181    Thank you for posting to the PayPal community.   I understand that you are currently experiencing an error code:10548 while integrating Payments Pro with Shopify. This error is typically encountered in the PayPal Sandbox test environment and is related to the setup of the PayPal Sandbox account PRO.   Error code:  10548 Short message:  "Invalid Configuration" Long message:  "This transaction cannot be processed. The merchant's account is not able to process transactions."   Guide link to know more about error code:10548 -  https://www.paypal.com/us/smarthelp/article/why-did-i-get-api-error-code-10548-ts1147   Here's how to enable PayPal Payments Pro on a Sandbox test account:   Log in to your PayPal Developer account. At the top of the page, click Dashboard. Click Accounts under Sandbox on the left side of the page. Click the email address for the account for which you would like to enable Payments Pro. Note: Only Business accounts can have Payments Pro enabled. Click Profile under the email address. Click Upgrade to Pro. Click Enable.   Once your sandbox business account is upgraded to PRO, you should be able to integrate and perform DoDirectPayment API calls.    If you facing this error 10548 in LIVE production, I request to please contact our PayPal Customer Service via the link -  https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding your LIVE PayPal account PRO setup query.    They will be able to assist you further as they are specially trained to address this type of account inquiry.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @adrianf-62,   Thank you for posting to the PayPal community.   I understand that you are looking to create a sandbox account and learn more about creating and managing it. To help you with this, please refer to the provided link https://developer.paypal.com/tools/sandbox/accounts/#link-createandmanagesandboxaccounts. You should be able to create a verified sandbox account.   To link a bank account using a sandbox account, please follow the steps below:   Create a sandbox account in the developer dashboard.   Log in to https://www.sandbox.paypal.com/signin using the sandbox account's email address and password.   Once logged in, navigate to the profile section and click on Account Settings.   In the account settings page, go to the Business profile section and click on Money, banks, and Cards.   In the bank's section, click on "Link a new bank." Select your preferred bank and fill in the required details. Finally, click on the "Agree and Link" button.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @dmarrazzo,   Thank you for posting to the PayPal community.   Upon reviewing your concern regarding the account creation process, I have attempted to replicate the issue on my end.   In order to troubleshoot this further, I kindly request that you clear the cache and cookies in your web browser. This will help ensure that any stored data or temporary files are removed, which may be causing the issue. Once you have completed this step, please try creating the sandbox account again.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @MarkGATX,   Thank you for posting to the PayPal community.   I would like to address the issue you are currently experiencing with the 'unexpected end of JSON input' error. This error occurs when an invalid request is made while making API calls.   To gain a better understanding of the request parameters, I recommend reviewing the INVALID_REQUEST - MALFORMED_REQUEST_JSON section in the provided link: https://developer.paypal.com/api/rest/reference/orders/v2/errors/#link-createorder. This section will provide you with detailed information on how to ensure that your request JSON is well formed.   Furthermore, it is crucial to verify that the API calls being made to the PayPal system are both valid and accurate. Double-checking the accuracy and validity of these calls can help prevent any errors or unexpected issues.   If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Vaishnavi PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more