Not getting cashbacks to my customers

[Shivakumar1]

Hi PayPal I am a PayPal merchant I am having a online sales website I am currently accepting PayPal payment from my website but my customers are complaining that they are not getting cashbacks even after a successful purchases so please check the issue and reply as early as possible

[sharpiemarker]

@Shivakumar1 

Contact customer service for assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.