payment not reflecting on my paypal account for over 3 months

Wendi02
New Community Member

naturewaiting sent you a payment, We're sorry, but that transaction no longer exists. If you think this is an error, please reach out to the sender of the money. If you continue to encounter problems, please contact customer service. I DONT KNOW WHAT TO DO 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Wendi02 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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