PayPal must include a link to get statements on the MasterCard page!

Bruce8
Contributor
Contributor

It's true that, after Googling around for a while, I finally figured out that you can get your MasterCard statements by going to "Wallet" instead of clicking on your MasterCard link. If you don't do that for several months, you'll forget and have to Google around once again.

 

Look, PayPal, adding a link to the charge card page just isn't that difficult. It doesn't take up very much real estate. Just do it. It is clear from my Googling that many, many others have the same issue. Just fix it. thank you.

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4 REPLIES 4

PayPal_JonK
Moderator
Moderator

Hi @Bruce8

 

Welcome! Thanks for joining the PayPal Community and thank you for the input. I'm sorry to hear it took so long to find those statements. If you scroll to the bottom of your MasterCard activity, you should see a link to "See past statements". That should take you to where you're looking for. Either way, I'm sorry it was so hard to find. I'll certainly pass on your feedback to the right hands. 

 

Have a great day!

 

 - Jon K


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Bruce8
Contributor
Contributor

It doesn't show on my web browser. The top image is from the activities, the bottom from the manage list. Neither has the link you spoke of.

 

PayPal.png

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PayPal_JonK
Moderator
Moderator

Hi @Bruce8

 

Thanks for your reply! Unfortunately, we've removed that photo because it contains personally identifiable info we don't recommend sharing on a world-wide forum. However, I was able to see what you were talking about. Thanks again for your feedback. In the meantime, thanks for sharing an alternate way to view your statements in case anyone else is running into this issue. 

 

Cheers!

 

 - Jon K


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Bruce8
Contributor
Contributor

e-address and address. Oops. Should have obscured those. Thanks.

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