How do I download transactions?

[WendyWoo269]

Hi, I have tried getting an answer via chat but no joy. I want to download transactions but on the Activity screen I do not have any options on the right-hand side. I have been told I can click on Statement but there are no options at all. Can anyone help me? Thanks.

[PayPal_JonK]

Hello @WendyWoo269, 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues downloading your transaction history. Here are some resources I think you may find useful: 

PayPal Reporting Center

How do I view and download statements and reports?
 

I hope that helps!

 - Jon K

[WendyWoo269]

Thank you but the "How to" page is not available 😐

[WendyWoo269]

This page just appeared Reports home - PayPal

I am not sure how. I click back and there was no other page. I have bookmarked this so I don`t lose my way again. Is this on the Dashboard somewhere?

Thanks,

Wendy

[PayPal_Olivia]

Hi @WendyWoo269,

Thank you for your reply. I'm sorry that you're having difficulty with downloading your activity and/or accessing the help pages. The main thing I can think of that would explain both those problems would be that it may be the browser you're using. I recommend Chrome, as I have not had issues with it, but most others should work if they are up to date.

I hope this helps!

Olivia