How can I view account transactions greater than 3 years old?

melisserrrr
New Community Member

I need to view/print transactions from 2016-2017 but I cannot see them in my transaction history as it only goes back three years.  Is this a possibility?

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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hi there @melisserrr, 

 

Thank you for your post and welcome to the PayPal Community Forum! 

 

To generate a report for transactions older than 3 years ago, you will need to contact our customer service team directly. 

 

To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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