How To Download Statements?

Ellipsis-49
Contributor
Contributor

I'd be very grateful if someone could please tell me how to download statements for transactions between two dates. It's a simple task which I have done many times previously. But now I cannot seem to access the right web page. Paypal Assistant tells me I need to go to the 'Activity' page which I do, and then it says click on 'Statements'. But there is no link for 'Statements'. Please help. Thanks

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15 REPLIES 15

kracken
Contributor
Contributor

s, both got the same wast of a whole morning response. I WILL NT GET Google Chrome, spies

 

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Pennypentan
Member
Member

@PayPal_JonK I'm doing this, a couple of months later than the date of this thread and the problem persists, at least on Paypal [dot] co [dot] uk. I'm on a desktop and the little download icon next to the search bar takes me to a useless Tax Documents page (a page I could access anyway via settings) that informs me I 'don't have any crypto reports' and tells me nothing else (apart from some FAQs about American tax documents lined up at the bottom), nor does it offer anywhere constructive to go. I've only been able to get to the reports page through this thread which is frankly shocking. Paypal's own instructions are still outdated asking you to click Activity > Statements etc. Even the chatbot was trying to give me the old instructions. Please look into this, something has gone awry. It used to be incredibly intuitive now it's at best unintuitive UI and at worst, totally broken taking us to unfinished pages with no way to get to the report page you've provided. Best wishes. 

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kracken
Contributor
Contributor

it does not

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kracken
Contributor
Contributor

No buttons available, I could only get a report via this page. Paypal has been improved to a much poorer platform than before. I HATE IT.

 

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kracken
Contributor
Contributor

no such button exists

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Ellipsis-49
Contributor
Contributor

A very belated thanks to everybody who responded to my request for assistance. I appreciate it. Good luck navigating PayPal.

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